Terms of Use
Rules for using vannycampers.co.uk and our apps
VannyCampers Ltd • Effective: 18th May 2026
These Terms of Use set out the rules for using vannycampers.co.uk, our apps, and any other site or service we operate (the "Platform"). They apply to everyone who visits the Platform - whether or not you have an account or have entered a Competition.
They sit alongside our Competition Terms & Conditions, our Privacy Policy, our Terms of Service, and our Acceptable Use Policy. If anything here conflicts with the Competition Terms & Conditions or the Terms of Service on a matter they cover, those documents take precedence.
1. Accepting these Terms
1.1 By accessing or using the Platform you agree to these Terms of Use. If you do not agree, please do not use the Platform.
1.2 We may amend these Terms from time to time and the current version is always shown on the Platform.
2. Licence to use the Platform
2.1 We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform for personal, non-commercial purposes, in line with these Terms.
2.2 The licence does not grant you any ownership of, or any other rights in, the Platform or its content beyond personal use.
3. Intellectual property
3.1 All trademarks, logos, brand names, photographs, videos, copy, layouts and code on the Platform are owned by us or our licensors and are protected by intellectual property laws. The names of our vans (including the original "Vanny") are trademarks of VannyCampers Ltd.
3.2 You may share links to our Platform and quote short extracts from our public posts (with attribution). You must not otherwise reproduce, modify, redistribute, scrape, or commercially exploit our content without prior written permission.
4. Acceptable conduct
4.1 When using the Platform you must comply with our Acceptable Use Policy, which sets out specific prohibitions including fraud, multi-accounting, scraping, abusive behaviour on live streams, and similar.
4.2 You must not do anything that is unlawful, harmful to the Platform, harmful to other users, or contrary to good faith. We may suspend or terminate access for any breach.
5. User-generated content
5.1 You may post comments, reactions, reviews, or photographs on the Platform or on our social channels. You retain ownership of what you post but you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, share and adapt your post on our Platform and marketing channels for as long as it serves a reasonable promotional purpose. You can ask us to remove a specific post at any time.
5.2 You must not post anything that is unlawful, defamatory, abusive, obscene, threatening, infringes someone else's rights, or breaches the Acceptable Use Policy. We may remove any post that breaches these rules and may suspend or close the account responsible.
5.3 We do not pre-screen all user content. The opinions of other users are theirs, not ours.
6. Links to other sites
6.1 The Platform may link to third-party websites (e.g. our converters, partners, charities). We are not responsible for the content or privacy practices of those sites. Visit them at your own risk and read their own terms.
6.2 You may link to our home page or to any public competition page from your own website without permission, as long as the link is fair and does not suggest a non-existent affiliation. We may withdraw permission at any time.
7. Availability
7.1 We aim to keep the Platform available, but we do not guarantee that it will be uninterrupted, error-free, or compatible with every device or browser. We may suspend, restrict, or remove features at any time.
7.2 You are responsible for the equipment, software, and connectivity you use to access the Platform.
8. Cookies and tracking
8.1 We use cookies and similar technologies on the Platform. See our Privacy Policy and our Cookie Policy for what they do, who places them, and how to manage your preferences.
9. Suspension and termination
9.1 We may suspend or terminate your access to all or part of the Platform at any time, with or without notice, where: (a) you breach these Terms of Use, the Acceptable Use Policy, the Terms of Service, or the Competition Terms & Conditions; (b) we are required to by law; or (c) it is reasonably necessary to protect the Platform or other users.
9.2 Termination of access does not refund any entries already in a draw, but it does not affect any rights or obligations that arose before termination.
10. Disclaimers
10.1 The Platform is provided "as is". To the fullest extent permitted by law we exclude any implied warranties of satisfactory quality, fitness for any particular purpose, or non-infringement.
10.2 Nothing in this clause limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited or excluded by law. Your statutory rights as a consumer are not affected.
11. Limitation of liability
11.1 Subject to clause 10.2, our total aggregate liability under these Terms of Use is limited as set out in the Terms of Service.
12. General
12.1 Governing law: England & Wales. Jurisdiction: courts of England & Wales (you may bring a claim in the courts of the part of the UK in which you live).
12.2 Severability, no waiver, third parties - same as Competition Terms & Conditions clause 21.
12.3 Contact: info@vannycampers.co.uk.