Terms & Conditions

 1. The Promoter

The promoter is: VannyCampers Ltd, company number 13264401 and whose registered office is at 37th Floor, One Canada Square, Canary Wharf, England, E14 5AA.

Our correspondence address is VannyCampers PO Box 3471 BRISTOL BS6 9QD.

If you wish to contact us for any reason, please email admin@VannyCampers.co.uk.

2. The competition

2.1 These terms and conditions apply to all competitions listed on the Promoter’s website at VannyCampers.co.uk. (the “Website”)

2.2 All competitions are skill-based competitions and an entry fee is payable each time you enter. Where the Promoter offers an easy or multiple choice question, a free entry route is available.

2.3 To be in with a chance of winning, everyone who enters the competition (an “Entrant”) will be required to correctly answer a question or solve a problem set by the Promoter (the “Competition Question”).

3. How to enter

3.1 The competition will run from and including the opening and closing dates specified on the Website. These dates shall be referred to as the "Opening Date" and "Closing Date" All times and dates referred to are the times and dates in London, England.

3.2 If it is absolutely necessary to do so, the Promoter reserves the right to change the Opening and Closing Dates. If the Promoter does change the Opening Date and/or the Closing Date of a competition, the new details will be displayed on the Website. The Promoter will not extend the Closing Date simply to sell more entries.

3.3 All competition entries must be received by the Promoter by no later than the specified time on the Closing Date. All competition entries received after the specified time on the Closing Date are automatically disqualified and no refunds will be given.

3.4 The maximum number entries to the competition will be stated on the Website. The number of entries you are able to make may be limited if the maximum number of entries is reached.

3.5 Entrants can enter the competition as many times as they wish until the maximum number of entries have been received.

3.6 To enter the competition:

(a) go to the Website and view the Competition Question;

(b) complete and submit the online entry form to register an account; then

(c) purchase the required number of entries; then

(d) when you have purchased your entries, submit your answer to the Competition Question.

3.7 All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.

3.8 Unless you are using the free entry method, the Promoter will send confirmation that your entry has been received and you have entered the competition.

3.9 The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.10 By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions along with our Messaging Terms (https://terms.pscr.pt/legal/shop/vanny-the-vw/terms_of_service) & Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/vanny-the-vw/privacy_policy).

3.11 You may enter the competition for free by complying with the following conditions:

(a) send your entry by first or second class post to the Promoter at the following address: VannyCampers Ltd, 14-15 Triangle South, Clifton, Bristol, BS8 1EY

;

(b) hand delivered entries will not be accepted and will not be entered into the random draw;

(c) include with your entry the following information:

(i) your full name and date of birth;

(ii) your full postal address;

(iii) a contact telephone number and email address; 

(iv) your answer to the Competition Question; and

(v) your statement confirming that you are a UK resident, over 18 years of age and that you agree to the terms and conditions.

(d) incomplete or illegible entries will be disqualified;

(e) you may make one free entry per person or per household.

(f) by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;

(g) your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw. Proof of posting does not guarantee that you will be entered into the random draw;

(h) the Promoter will not acknowledge receipt of your entry nor confirm if your answer to the Competition Question is correct;

(i) if the number of entries received reaches any cap or limit before your free entry is received, you will not be entered into the random draw.

(j) each entrant must have a valid account on the website.

4. Choosing a winner

4.1 All Entrants who correctly answer the Competition Question will be placed into a draw and the winner will be chosen by random draw. The random draw will take place as soon as reasonably possible and, in any event, within 7 days of the Closing Date ("Draw Date").

4.2 All Entrants will have their names and entry numbers included on a pdf document which will be published on the Website on the 'Entry Lists' page. These may be visible during the live draw.

4.3 For help with entries, please email us at admin@VannyCampers.co.uk.

5. Eligibility

5.1 The competition is only open to all residents in the United Kingdom, Ireland, Northern Ireland, Isle of Man or Channel Islands to enter aged 18 years or over, except:

(a) employees of the Promoter;

(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or

(c) members of the immediate families or households of (a) and (b) above.

5.2 By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition and claim the prize. If you fail to provide the Promoter with any such proof or other information that they may require within a reasonable time, you may be disqualified from the competition.

5.3 The Promoter will not accept competition entries that are:

(a) automatically generated by computer; or

(b) incomplete.

5.4 The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition. This includes if you are rude or abusive to the Promoter or anyone associated with them.

5.5 Subject to clause 11.3 below, no refunds of the entry fee will be given in any event, including;

(a) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;

(b) if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or

(c) if you are disqualified from the competition by the Promoter for any reason.

5.6 If the Entrant engages in/or has: 

(a) any form of fraud (actual or apparent);

(b) fraudulent misrepresentation;

(c) fraudulent concealment;

(d) hacking or interference with the proper functioning of the Website; or

(e) amending, or unauthorised use of, any of the code that constitutes the website

(f) a non UK address is registered on their account when purchasing an entry.

all of their entries will be declared void, no refunds will be given and they may be prevented from participating in any future competitions.

6. The prize

6.1 The prize for each competition is described on the Website (the “Prize”). Details of the Prize are, to the best of the Promoter’s knowledge, information and belief, correct as at the Opening Date.

6.2 Prizes are subject to availability. The Promoter reserves the right to substitute any prize with a prize of equal or greater value. If any details of the Prize change, the Promoter will endeavour to update the Website as soon as reasonably possible.

6.3 The Promoter makes no representations, gives no warranties and holds no responsibility about the Prize, its value, its condition or any other information provided on the Website. The Promoter makes no representations and gives no warranties that the information provide on the Website is accurate, complete or up to date.

6.4 If the Prize is a vehicle:

(a) the Promoter will, unless otherwise stated, ensure it comes with a valid MOT (if required);

(b) no insurance is included with the Prize and it is the Winner’s responsibility to ensure the vehicle is adequately insured prior to taking it on the public roads (if it is legal to do so);

(c) the Promoter has no responsibility for the Prize once it has been received. The Winner is solely responsible for complying with all relevant laws and regulations relating to the vehicle, its operation and ensuring they operate it in a safe and responsible manner;

(d) no vehicle/road tax is included;

(e) the Winner is responsible for ensuring they have the necessary licences, qualification, knowledge and experience to operate the vehicle safely and legally;

(f) the Winner is solely responsible for ensuring they have all necessary safety equipment and clothing (for example, helmets, boots and gloves) and for wearing them whilst operating the vehicle.

6.5 The Prize may be supplied by a third-party supplier (the “Supplier”). Details of the Supplier (if any) will be provided on the Website.

6.6 The Promoter reserves the right to substitute the Prize for an alternative cash prize (“Cash Prize”) in the following circumstances:

(a) the Prize becomes unavailable;

(b) other circumstances beyond the reasonable control of the Promoter make it necessary to do so.

6.7 The prize is not negotiable or transferable.

7. Winners

7.1 The decision of the Promoter is final and no correspondence or discussion will be entered into.

7.2 The Promoter will contact the winner personally as soon as practicable after the Draw Date, using the telephone number or email address provided with the competition entry. If the winner cannot be contacted or is not available, or has not claimed the Prize within 14 of days of the Draw Date, the Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

7.3 The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the surname and county of major prize winners on the Website.

8. Claiming the prize

8.1 You must claim the Prize personally. The Prize may not be claimed by a third party on your behalf. Vehicle prizes will be made available for collection within 7 days of the winner being drawn, the winner will need to collect their prize from Bristol, unless other arrangements are made between the promoter and the winner. Smaller prizes will be delivered to the winners address. Cash prizes will be transferred directly to the winners account.

8.2 If your personal details, including contact information, changes at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to admin@VannyCampers.co.uk. Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 10 days of the Closing Date, the Promoter will use your old details if it needs to try to contact you.

8.3 Any Cash Prize will be transferred directly to the winners nominated bank account. The winner must provide evidence that it is the sole or joint beneficiary of the bank account. Failure to do so within 14 days will result in disqualification from the competition and the winner forfeiting the prize. In such circumstances, the Promoter reserves the right to offer the prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

8.4 The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.

9. Limitation of liability

Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

10. Data protection and publicity

10.1 By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used only by the Promoter or its agents and suppliers to administer the competition or as otherwise set out in the Promoter’s Privacy Policy here, a copy of which is available on the Website.

10.2 If you are the winner of the competition, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition. You further agree to participate in any reasonable publicity required by the Promoter.

10.3 If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.

10.4 If you are the winner of the competition, you may be required to provide further personal information and proof of your identity in order to confirm your eligibility to claim the Prize and transfer ownership of the Prize to you. You consent to the use of your information in this way. You are entitled to request further details about how your personal information is being used. You may also withdraw your consent to your personal information being used in such way but by doing so you may prevent the Prize being transferred to you. In such circumstances, you will be deemed to have withdrawn from the competition and forfeit the Prize. You will not be entitled to any refund of your entry fee. The Promoter reserves the right to offer the Prize to the next eligible Entrant selected from the correct entries that were received before the Closing Date.

10.5 Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at admin@VannyCampers.co.uk prior to the Closing Date.

11. Refunds/Return Policy 

11.1 All Entries to the Competition are final and no refunds shall be made at any time or for any reason, except in the case of entries submitted after the Closing Date or if the Promoter cancels the competition.

11.2 Each Entrant agrees that the usual requirement under the Consumer Protection(Distance Selling) Regulations 2000 for any goods and services ordered online to be supplied within 30 days will not apply to this Prize Competition.

 12. Anti Money Laundering Policy

12.1. On top of complying with all conditions as laid out by “The Gambling Act 2005” in relation to prize competitions, VannyCampers Ltd has put in place measures to prevent its systems from being used for the purposes of money laundering, terrorist financing or any other criminal activity.

12.2 VannyCampers Ltd is committed to preventing money laundering and combat the financing of terrorism in order to minimise and manage its reputational risk, legal risk and regulatory risk. It is also committed to its wider social responsibility in preventing crime by not allowing its systems to be used to commit crimes.

12.3 In order to adhere to Anti Money Laundering regulations and requirements, VannyCampers Ltd shall:

appoint a designated Money Laundering Reporting Officer (MLRO) whose responsibility it is to report possible acts of money laundering to the authorities. This role belongs to Ryan Brewer.

12.4 Take reasonable steps to establish the identity of any person for whom it is proposed to provide its service.

12.5 Keep at all times a secure online list of all registered Players.

12.6 Retain identification and transactional documentation for each Player.

12.7 Provide initial and ongoing training to all relevant staff so that they are aware of their personal responsibilities and the procedures in respect of identifying Players, monitoring Player activity, record-keeping and reporting any unusual/suspicious transactions.

12.8 Ensure that this policy is reviewed and maintained regularly.

12.9 Examine, as much as is possible, the background and purpose of any complex or large transactions or groups of transactions which are likely, by their nature, to be related to money laundering or the funding of terrorism.

12.10 Not accept or open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known.

12.11 Not register a Player who is under eighteen (18) years of age.

12.12 Only register a single account in the name of a particular person.

12.13 Transfer payments of winnings or refunds back to the same route from where the funds originated, where possible.

12.14 Not accept cash from Players. Funds may be received from Players only by any of the approved methods.

12.15 Terminate a Player’s registration if it becomes aware that a person has provided false information when onboarding.

12.16 Report any suspicion or knowledge of money laundering of terrorism financing to the authorities.

12.17 Cooperate with all relevant administrative, enforcement and judicial authorities in their endeavour to prevent and detect criminal activity.

13. Subscription Plans

13.1 By subscribing to our services, you agree to the following terms:
Subscriptions are offered on a [monthly/annual] basis with automatic renewal unless cancelled prior to the renewal date.
Prices for our subscription plans are listed on our website. We reserve the right to change the subscription fees at any time, but you will be notified in advance.

13.2. Billing and Payments
When you sign up for a subscription, you authorise us to charge your designated payment method at the beginning of each billing cycle. If any payment is not successfully processed, we will notify you and allow a grace period to resolve the issue. If payment issues are not resolved, we reserve the right to suspend or terminate your subscription. You can update your payment method at any time via your account settings.

13.3. Cancellation and Refunds You have the right to cancel your subscription after one month. To cancel, please follow the instructions on our website or contact customer support. Cancellations take effect at the end of the current billing cycle, and no refunds will be provided for partial periods. If you cancel before the end of your billing cycle, you will continue to have access to the service until the end of that period.

13.4. Subscriptions renew automatically at the end of each billing cycle unless cancelled. You will be notified in advance of any price changes. If you do not wish to renew at the new rate, you must cancel before the renewal date.

13.5. In accordance with the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to withdraw from the subscription contract within 14 days of your initial purchase without giving any reason. To exercise your right of withdrawal, you must inform us of your decision via a clear statement (e.g., email or letter).

13.6. We will not be liable for any damages or losses resulting from the use or inability to use the service, including any interruptions or errors beyond our control. Our total liability for any claims related to the subscription service will be limited to the total amount paid by you during the previous 12 months.

13.7. We reserve the right to modify these terms or the subscription service at any time. We will notify you of significant changes, and continued use of the service after such changes constitutes your acceptance of the revised terms.

14. General

14.1 The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.

14.2 If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.

14.3 The Promoter reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so for circumstances out of its control. In such circumstances, the Promoter will refund any entry fees you have paid.

14.4 There is no minimum number of entries and the Promoter will not hold void, suspend, cancel, extend the Closing Date or amend the prize competition due to a lack of entries. The draw will take place and the Prize will be awarded regardless of the number of entries received.

14.5 The competitions on the Website are in no way sponsored, endorsed, administered by or associated with Facebook. By entering the competitions, Entrants agree that Facebook has no liability and is not responsible for the administration or promotion of the competitions.

14.6 The Promoter reserves the right to refuse or remove entry to any person(s). The Promoter will remove customer details from their database and provide a full refund if they choose to perform this action. If a person has been removed, notified and refunded from any competitions, any future accounts they create using differing emails, names &/or addresses will be void, even if they possess a winning ticket number to a future competition. That competition will be re-drawn and a new winner will be picked at random using the above system identified.

14.7 These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

14.8 You should print a copy of these terms and conditions and keep them for your records.